Home Safety Checks
Report for home customers
You want your family to be safe in your home. We can help to keep you safe by servicing your gas and electrical appliances at regular intervals. This can give you peace of mind that you and your family are safe at all times.
Our Charter
We provide servicing plans to meet all needs. These include servicing and safety cheecks on your gas central heating boiler and any gas appliances you have in your house. We can also inspet and service all electrical appliances including air conditioning systems.
We have a nationally based team of engineers and technicians who are all qualified in their respective areas of expertise. Our gas service engineers are all registered for gas safety and will present their gas safety accreditation on arrival at your house. Our electrical and air conditioning technicians are also qualified in their fields. We will match our technical staff to the requirements of your agreement.
Why do I need an annual boiler service?
You should get your boiler serviced regularly to make sure it is working properly. A faulty boiler could waste money on energy and might even start leaking poisonous carbon monoxide. 
This gas is colourless and scentless, so it is hard to tell if one of your appliances starts leaking carbon monoxide. A carbon monoxide leak can be lethal. The occupants of a room or house will not know of the presence of the gas until it is too late. You should get boilers, gas fires and cookers serviced by a Gas Safe Registered engineer once a year and, for added safety, have a working carbon monoxide detector located in your house.
All our engineers are on the Gas Safe Register. You can trust our engineers to service your boiler properly.  They are approved by the Gas Safe Register, the official registration body designed to protect the public against unqualified engineers and unsafe gas work. 
What happens during the service?
The engineer will:
•	inspect your boiler and controls to make sure they are working properly
•	check your boiler for corrosion and leaks
•	take off the casing of your boiler to inspect the main components
•	check the gas pressure
•	test the flue to make sure it is not emitting any unsafe fumes
•	clean the parts (if tests indicate they need it)
•	replace the casing and check the seals
•	leave you with a checklist of information about your boiler’s safety.
We provide several different levels of service. This table shows you what is included in each level. 
	Service level					
Annual boiler service
Boiler and controls	One	Two	Three	Four	Five	
Central heating						
Home electrics						
Plumbing						
Drains						
Air conditioning 
Regular tasks you can do yourself
An air conditioner's filters, coils, and fins require regular maintenance for the unit to function effectively and efficiently throughout its years of service. Neglecting necessary maintenance ensures a steady decline in air conditioning performance while energy use steadily increases. 
Air Conditioner Filters
The most important maintenance task that will ensure the efficiency of your air conditioner is to routinely replace or clean its filters. Clogged, dirty filters block normal airflow and reduce a system's efficiency significantly. With normal airflow obstructed, air that bypasses the filter may carry dirt directly into the evaporator coil and impair the coil's heat-absorbing capacity. Replacing a dirty, clogged filter with a clean one can lower your air conditioner's energy consumption by 5% to 15%.
For central air conditioners, filters are generally located somewhere along the return duct's length. Common filter locations are in walls, ceilings, furnaces, or in the air conditioner itself. Room air conditioners have a filter mounted in the grill that faces into the room.
Some types of filters are reusable; others must be replaced. They are available in a variety of types and efficiencies. Clean or replace your air conditioning system's filter or filters every month or two during the cooling season. Filters may need more frequent attention if the air conditioner is in constant use, is subjected to dusty conditions, or you have fur-bearing pets in the house.
Air Conditioner Coils
The air conditioner's evaporator coil and condenser coil collect dirt over their months and years of service. A clean filter prevents the evaporator coil from soiling quickly. In time, however, the evaporator coil will still collect dirt. This dirt reduces airflow and insulates the coil, reducing its ability to absorb heat. To avoid this problem, check your evaporator coil every year and clean it as necessary.
Outdoor condenser coils can also become very dirty if the outdoor environment is dusty or if there is foliage nearby. You can easily see the condenser coil and notice if dirt is collecting on its fins.
You should minimize dirt and debris near the condenser unit. Your dryer vents, falling leaves, and lawn mower are all potential sources of dirt and debris. Cleaning the area around the coil, removing any debris, and trimming foliage back at least 2 feet (0.6 meters) allow for adequate airflow around the condenser.
Coil Fins
The aluminium fins on evaporator and condenser coils are easily bent and can block airflow through the coil. Air conditioning wholesalers sell a tool called a "fin comb" that will comb these fins back into nearly original condition.
Condensate Drains
Occasionally pass a stiff wire through the unit's drain channels. Clogged drain channels prevent a unit from reducing humidity, and the resulting excess moisture may discolour walls or carpet.
Servicing your AC Unit
When your air conditioner needs more than regular maintenance, call in one of our professional service technicians. A well-trained technician will find and fix problems in your air conditioning system.
The technician will:
•	check for correct amount of refrigerant
•	test for refrigerant leaks using a leak detector
•	capture any refrigerant that must be evacuated from the system, instead of illegally releasing it to the atmosphere
•	check for and seal duct leakage in central systems
•	measure airflow through the evaporator coil
•	verify the correct electric control sequence and make sure that the heating system and cooling system cannot operate simultaneously
•	inspect electric terminals, clean and tighten connections, and apply a non-conductive coating if necessary
•	oil motors and check belts for tightness and wear
•	check the accuracy of the thermostat.

Do not wait for problems to occur. 
We have the country covered by qualified engineers and are in the process of training new ones. This chart shows how we cover the regions:
Call now for a catalogue of our services. We will be pleased to offer you our most appropriate package or quote you for a specialised service.